Legal area - Privacy Policy
Privacy Policy
Welcome to our website ("Foresti e Suardi Shop Online").
Please carefully read our Privacy Policy, which applies both if you access the website and simply decide to browse and use its services without purchasing any products, and if you access Foresti e Suardi Shop Online, decide to browse, use its services, and purchase products.
Please also read, if you haven’t already, the General Terms of Use of Foresti e Suardi Shop Online, as they contain important information regarding privacy and the security systems adopted by the website.
Foresti e Suardi Shop Online is managed and maintained by Makemedia Studios s.a.s. ("Makemedia"), headquartered at Via Leonardo da Vinci, 5 - 24062, Costa Volpino (Bergamo), Italy.
1. Our Policy
Everyone has the right to the protection of their personal data.
Foresti e Suardi Shop Online respects the right of its users to be informed regarding the collection and other processing operations of their personal data.
In processing data that can, directly or indirectly, identify you, we strive to adhere to a principle of strict necessity.
For this reason, we have configured Foresti e Suardi Shop Online so that the use of your personal data is minimized and so that your data is not processed when the purposes pursued in individual cases can be achieved by using anonymous data (such as, for example, in market research aimed at improving our services) or by other means, which allow the identification of the data subject only when necessary or upon request by authorities and law enforcement (for example, data related to traffic, your presence on the website, or your IP address).
The decisions regarding the purposes, the methods of processing your personal data, and the tools used, including the security profile, are made by Makemedia, as the data controller of the personal data of the users of Foresti e Suardi Shop Online.
This Privacy Policy provides you with all the useful information to understand how we collect and use the information that identifies the users of Foresti e Suardi Shop Online. For any additional information regarding our Privacy Policy, you can send inquiries to the following email address Contact Us or write to Makemedia at our registered office: Via Leonardo da Vinci, 5 - 24062, Costa Volpino (Bergamo), Italy.
2. Who Processes Your Personal Data
Makemedia is the data controller for the personal data of the users of Foresti e Suardi Shop Online; it independently decides on the purposes and methods of processing, including the security profile.
For purely organizational and functional needs, we have appointed certain data processors for the personal data of the users of Foresti e Suardi Shop Online, for purposes strictly related and connected to the provision of services on Foresti e Suardi Shop Online, including product sales.
These processors have been chosen by Makemedia because they have demonstrated experience, competence, and reliability, and provide adequate guarantees of full compliance with current data processing regulations, including the security profile of the data. The processors process the personal data of the users of Foresti e Suardi Shop Online according to the instructions given by Makemedia. We periodically verify that the processors have duly performed their assigned tasks and continue to provide appropriate guarantees of full compliance with the provisions regarding the protection of personal data.
The processors of your personal data are:
· TNT and SDA, for processing the data necessary to carry out the activities of shipping, delivery, and return of the products purchased on Foresti e Suardi Shop Online;
· Aruba S.p.A., for processing data related to the management and maintenance services of the servers of Foresti e Suardi Shop Online.
You can obtain an updated list of data processors at any time by writing to Contact Us.
3. How We Use Personal Data and for What Purposes
Your personal data is collected and processed by Makemedia for purposes strictly related to the use of the website, its services, and the purchase of products through the website. Your personal data may also be used in other processing operations, in terms compatible with those purposes.
In particular, your personal data may be processed for the following purposes:
· In the context of website registration processes, we collect your personal data (such as your personal details, user ID and password, email address) through the registration form in order to provide you with access to the restricted areas of Foresti e Suardi Shop Online and to send you the Newsletter via email, if expressly requested;
· To provide customer support services, we collect your personal data (such as your user ID and password) for purposes necessary to give you all the information regarding the services of Foresti e Suardi Shop Online and the purchase of products on Foresti e Suardi Shop Online;
· In the context of the purchase processes of products on Foresti e Suardi Shop Online, we collect your personal data (such as personal details, email address, postal address, credit card and bank details, phone number) through the order form for the sale of products on Foresti e Suardi Shop Online;
· In the context of requesting technical support services, we collect your personal data to provide you with information about navigation issues, browser compatibility, and the display or loading of the web pages of Foresti e Suardi Shop Online.
Your personal data is processed mainly in electronic format and, in some cases, also in paper format, such as when the processing of your data is necessary to prevent fraud on Foresti e Suardi Shop Online.
Your personal data will be retained in a form that allows your identification for the time strictly necessary for the purpose for which the data was collected and subsequently processed, and in any case, within the limits of the law.
To ensure that your personal data is always accurate and up-to-date, as well as relevant and complete, please inform us of any changes at Contact Us.
Your personal data will not be disclosed to third parties for purposes not permitted by law or without your explicit consent.
Your personal data may be disclosed to third parties only when necessary to conclude the contract, such as PayPal, for the execution of remote electronic payment services via credit/debit card, should you decide to purchase a product on Foresti e Suardi Shop Online. Furthermore, your data may be disclosed to law enforcement or judicial authorities, in accordance with the law and upon formal request by such entities, for example as part of the anti-fraud services of Foresti e Suardi Shop Online. Your data will also be accessible to the Data Processors as indicated in section 2 and for the specific purposes mentioned in that same section. In all these cases, your consent is not required.
Your personal data may be disclosed to the public only with your consent and solely within the scope of providing services on Foresti e Suardi Shop Online.
Please note that Makemedia processes the personal data of its users solely for purposes strictly related to the provision of services on Foresti e Suardi Shop Online, the conclusion of product sales contracts, and, with your consent, to communicate new commercial initiatives closely linked to the activities and services of the website.
Makemedia processes your personal data for direct marketing purposes, including via email, only with your consent.
It may happen that Makemedia processes personal data of third parties provided directly by its users to Foresti e Suardi Shop Online, for example, when a user has purchased a product to be delivered to a friend, or when the person paying for the product is different from the recipient, or when a user intends to recommend a service of Foresti e Suardi Shop Online or the sale offer of a particular product to a friend.
In all these cases, make sure to obtain the consent of the person to whom the data refers before disclosing it to Makemedia and inform them about this Privacy Policy, as you will be solely responsible for the communication of information and data related to third parties, without their expressed consent, and for any misuse or illegal use. Please note that the consent of these individuals is not required only when the data of that person is disclosed to Makemedia for the conclusion of a contract with Makemedia exclusively on their behalf.
4. What Happens if You Do Not Provide Your Personal Data to Makemedia
The provision of your personal data to Makemedia, in particular your personal details, including your tax code, your email address, your postal address, your credit/debit card and bank details, and your phone number, is necessary for the conclusion of the product purchase contract on Foresti e Suardi Shop Online, for the provision of other services offered on the website at your request, or when your data is required to comply with legal or regulatory obligations.
The refusal to provide Makemedia with some of your data necessary for these purposes may result in Makemedia being unable to execute the product purchase contract on Foresti e Suardi Shop Online, or to provide the other services available on Foresti e Suardi Shop Online, such as customer support services, sending the Newsletter, or displaying an article to a friend, or to properly comply with legal and regulatory obligations. Failure to provide the data may constitute, depending on the case, a legitimate and justified reason for Makemedia not to execute the product purchase contract on Foresti e Suardi Shop Online or to provide the services through Foresti e Suardi Shop Online.
The provision of additional data to Makemedia, other than the essential ones, for the fulfillment of its legal or contractual obligations or for the provision of certain services upon request, is optional and does not have any consequences for the use of the website and its services or for the purchase of products on Foresti e Suardi Shop Online.
Depending on the case and, if necessary, on a case-by-case basis, we will duly inform you whether providing your personal data to Makemedia is mandatory or optional. We will indicate the mandatory or optional nature of your data communication by marking with an asterisk (*) the information that is mandatory, i.e., only the data necessary for the provision of services on Foresti e Suardi Shop Online and for the purchase of products on Foresti e Suardi Shop Online. Please note that the failure to provide optional personal data will not impose any obligation or disadvantage on our users.
5. To Whom We Disclose Your Personal Data
Your personal data may be made available to third-party companies that perform specific services on behalf of Makemedia as Data Processors, or disclosed to other recipients of the data collected by Makemedia, who process your personal data autonomously solely for the execution of the product purchase contract on Foresti e Suardi Shop Online (for example, in the case of PayPal) and only when such purpose is not incompatible with the purposes for which your data was collected and subsequently processed, and in any case, in compliance with the law.
The data will not be disclosed, sold, or otherwise transferred to third parties without prior notification to the users and, with their consent, when required by law.
6. How We Collect Your Data on Foresti e Suardi Shop Online
In the context of using Foresti e Suardi Shop Online and browsing within it, it may happen that some personal data is collected automatically (via so-called "cookies"), for example, in the case of collecting the user's IP address and other information related to the user's time on the website or the preferences expressed by the user in choosing the services offered on the site and the products purchased through the offered service.
This information and data are collected directly and automatically by the website as part of its operation. These information and data are then processed in an anonymous and aggregated form for commercial purposes and to optimize the services of Foresti e Suardi Shop Online to the needs and preferences of the website's users.
In other cases, Makemedia directly collects personal data and other information from its users in the context of online registration processes on Foresti e Suardi Shop Online or by means of product order forms on the website for the conclusion of e-commerce transactions.
In the final instance, Makemedia may collect personal data from those individuals interested in applying for positions within Makemedia through the specific jobs area, where each user can access and submit their data for personnel selection purposes. These data will be processed by Makemedia exclusively for these purposes in accordance with the law and will never be disclosed to third parties.
Finally, we collect personal data of third parties interested in establishing commercial relationships with Makemedia solely for those purposes.
7. Security Measures
We have adopted security measures in order to minimize the risks of destruction or loss, even accidental, of the data itself, unauthorized access, or processing not permitted or not in accordance with the purposes of collection as indicated in our Privacy Policy.
However, Makemedia cannot guarantee to its users that the measures adopted for the security of the website and the transmission of data and information on Foresti e Suardi Shop Online will limit or eliminate any risk of unauthorized access or data leakage. We recommend that you ensure your computer is equipped with adequate software tools for protecting data transmission over the network, both incoming and outgoing (such as up-to-date antivirus systems), and that your Internet service provider has adopted appropriate measures for the security of data transmission over the network (such as firewalls and anti-spam filters).
8. Cookies
Foresti e Suardi Shop Online uses automatic data collection systems, such as cookies. A cookie is a device that is sent to the user's hard disk; it does not contain comprehensible information but allows the association of the user with the personal information provided by the user on Foresti e Suardi Shop Online. Cookies are placed by our server, and no one can access the information contained in them. Only Makemedia processes the information collected through cookies in an anonymous and aggregated form to optimize its services and website to the specific needs and preferences of its users.
As you may know, each Internet browser allows you to delete cookies after each session. The Internet browser contains instructions on how to perform such deletion procedures. Please consult it.
The acceptance of automatic data collection procedures and the use of cookies are necessary for the use of the website and its services, including sometimes the purchase of products. If you have enabled the deletion of cookies, Makemedia cannot guarantee the complete display of some web pages or the provision of certain services, such as the storage and display within web pages of the products you have selected during online purchase processes.
9. Opt-in/Opt-out
Makemedia uses your personal data, only with your freely given consent, for sending advertising material and direct marketing or other commercial communications, including via email, that do not fall under the services that Foresti e Suardi Shop Online provides to its users upon request (such as for sending the Newsletter).
Whenever your consent is required, we will inform you in advance and give you the opportunity to grant or withhold your consent for the use of your personal data for these purposes, including your email address, by clicking on the appropriate areas.
We would like to inform you that the law provides that your consent is not necessary and that Makemedia may process your personal data when it is required to fulfill a legal obligation or when it is necessary to execute contractual obligations undertaken towards its users (for example, if you have purchased products on Foresti e Suardi Shop Online or have requested to use specific services through our website).
In any case, we wish to inform you that Makemedia ensures that its users, even when prior consent is not strictly necessary, have the right to exercise, at any time, their right not to receive future communications related to the use of particular services upon request, such as in the case of the Newsletter.
10. Your Right of Access to Data and Other Rights
You always have the right to obtain from Makemedia confirmation of whether or not personal data concerning you exists, even if not yet recorded, and to receive that data in an intelligible form.
You also have the right to obtain from Makemedia information regarding the origin of your personal data; the purpose and method of processing your personal data; the logic applied in the case of processing carried out with the aid of electronic tools; the identifying details of the data controller and data processors; and the identification of the persons or categories of persons to whom the personal data may be disclosed or who may become aware of it, for example as data processors. All this information is contained in our Privacy Policy.
You always have the right to obtain from Makemedia:
a) the updating, rectification, or, where of interest, the completion of your personal data;
b) the deletion, anonymization, or blocking of your personal data that has been processed in violation of the law, including those for which retention is not necessary in relation to the purposes for which the data was collected or subsequently processed;
c) confirmation that the operations mentioned in points a) and b) have been communicated, including their content, to those to whom the data has been disclosed or disseminated, except in cases where such compliance proves impossible or would require means manifestly disproportionate to the right protected.
You will, however, have the right to object, in whole or in part:
a) for legitimate reasons regarding the processing of personal data concerning you, even if relevant to the purpose of collection;
b) to the processing of personal data concerning you for the purpose of sending advertising material or direct marketing, or for conducting market research or commercial communication.
You may freely exercise your rights at any time, subject to legal limits, by sending a request to Makemedia at the email address Contact Us, to which we will respond appropriately.
11. Links to Other Websites
Foresti e Suardi Shop Online contains links to other websites that may not have any connection with Foresti e Suardi Shop Online or with Makemedia.
Makemedia does not control nor monitor these websites and their content. Makemedia cannot be held responsible for the contents of these websites or the rules they adopt, including with regard to your privacy and the processing of your personal data during your browsing activities. We therefore advise you to exercise caution when connecting to these websites via the links on our website, and to carefully read their terms of use and privacy policies. The Privacy Policy of Foresti e Suardi Shop Online does not apply to third-party websites.
Foresti e Suardi Shop Online provides links to these websites solely to facilitate the user's search and navigation, and to ease the hypertext linking on the Internet to other websites. The activation of these links does not constitute any recommendation or endorsement by Makemedia for access to and browsing of these websites, nor any guarantee regarding their content, services, or goods provided and sold to Internet users.
12. Contacts
If you wish to receive more information on how Makemedia processes your personal data, please write an email to the following email address: Contact Us.
To learn about your rights and to stay updated on regulations regarding the protection of individuals with respect to personal data processing, we recommend visiting the website of the Italian Data Protection Authority at www.garanteprivacy.it.
13. Applicable Law
This Privacy Policy is governed by Italian law, and in particular by the Personal Data Protection Code (Legislative Decree of June 30, 2003, No. 196), which regulates the processing of personal data – even if held abroad – by anyone who is a resident or has a place of business in Italy.
The Code ensures that the processing of personal data is carried out with respect for the fundamental rights and freedoms, as well as the dignity of the data subject, with particular regard to privacy, personal identity, and the right to the protection of personal data.
14. Changes and Updates to the Privacy Policy of Foresti e Suardi Shop Online
Makemedia may modify or update, in whole or in part, the Privacy Policy of Foresti e Suardi Shop Online, also in view of changes to the legal or regulatory provisions governing this matter and protecting your rights. The changes and updates to the Privacy Policy of Foresti e Suardi Shop Online will be notified to users on the homepage of Foresti e Suardi Shop Online as soon as they are adopted and will be binding as soon as they are published on the website in this same section. We therefore advise you to regularly visit this section to check for the publication of the most recent and updated Privacy Policy of Foresti e Suardi Shop Online.
